FAQ

  • To register, visit the Classes page, click on the class you’re interested in, and fill out the request form — or contact us directly.

    If you’re interested in an unscheduled class, let us know. Once enough students inquire, we’ll schedule it.

  • If you need to withdraw from a class, contact us by phone at (305) 610-6560 or email as early as possible.

    • Cancellations or reschedules more than 7 days before the start: $50 fee.

    • Cancellations within 7 days of the start: receive 50% of tuition (materials are non-refundable) as a credit or refund.

    • No refunds or credits without at least 2 business days’ notice.

    • Refunds are processed in 1–2 weeks.

    • Returned checks incur a $50 fee.

    Other important notes:

    • Make-up classes are only offered if arranged in advance.

    • Tuition is not prorated if you miss a class.

    • JCW may postpone classes due to illness, weather, or emergencies; make-up classes will be provided.

    • Classes may be cancelled if minimum enrollment isn’t met; full refunds are given for cancelled classes.

    • Dates and times are subject to change.

    • Credit for cancelled or withdrawn classes is valid for 1 year from the class date.

  • Yes — you can give the unique gift of jewelry making to a friend or loved one!

    Gift certificates are now available on request.

    • Vouchers start at a $50 credit or can be purchased for a specific class.

    • They are valid for 1 year.

    Certificates can be picked up on site, mailed, or emailed. We recommend email confirmations to keep track of them.

    Get in touch to ask for your gift certificate or to learn more.